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Non-Insured Health Benefits (NIHB)

Non-Insured Health Benefits (NIHB)

Department of Indigenous Services Canada provides eligible Inuvialuit with coverage for a specified range of medically necessary health-related goods and services when not covered through private insurance plans or territorial health and social programs.

This includes prescription drugs, over-the-counter medication, medical supplies and equipment, mental health counselling, dental care, vision care, and medical transportation.

Learn more about the Non-Insured Health Benefits Program

An eligible client must be identified as a resident of Canada. They must also be a registered Inuvialuit (or registered through another Inuit Land Claim organization).

An infant less than 18 months of age, whose parent is an eligible client, is also eligible.

Frequently Asked Questions



This is your personal identification number as an eligible Inuit client of the NIHB Program. Your ‘N’ number is different than your health care number and your Inuvialuit enrolment number, you have to remember your ‘N’ number and provide it to service providers outside your home territory (dentist, pharmacist, etc.) who provide health services to you.



If you have lost your ‘N’ number or do not know what it is you contact the Indigenous Services NIHB regional office in your area, for the NWT it is Toll free: 1 (888) 332-9222 or GNWT NIHB office 1 (867) 777-7434 or toll free: 1 (800) 661-0830 ext. 0



Inuvialuit and Nunavut region

  • In both the Inuvialuit Settlement Region and Nunavut, your child is automatically covered if they are less than one year old and have an eligible parent who is registered for NIHB Program benefits.
  • Children older than one year of age must be registered with the land claim organization. Parents and guardians are encouraged to register children before their first birthday to make sure NIHB coverage continues under the child’s own identification number (‘N’ number).



Inuvialuit Health Systems Navigator

The Inuvialuit Health Systems Navigator works to increase awareness and access to health and benefit services for Inuvialuit, including territorial health insured services and supplemental health programs, and non-insured health services and benefits.

They participate in various health and social service forums to gain information on improving Inuvialuit health.

The navigator also acts as the first point of contact for communities, organizations, and individuals requesting information, support, and/or advocacy on territorial health systems and/or NIHB.

They support beneficiaries towards a resolution of complex cases, denials, and appeals.

Did you know? You have the right to appeal the decision when coverage has been denied by NIHB. Talk to the Inuvialuit Health Systems Navigator today!

NIHB navigators, including the Inuvialuit Health Systems Navigator, work to improve awareness of the NIHB program and provide information on the eligble benefit areas. This includes:

  • Guidance in accessing these eligible benefits.
  • Linkages with territorial programs as well as other administrative issues surrounding the NIHB program.
  • Procedures to address denial and appeals.

By working with community health workers and service providers, navigators work to improve access to the NIHB program for beneficiaries.

For a case to be reviewed as an appeal, a letter from the recipient or parent/guardian must be mailed to the NIHB program along with supporting information from the provider or prescriber. This includes:

  • The condition for which the benefit is being requested.
  • The diagnosis and prognosis, including what other alternatives have been tried.
  • Relevant diagnostic test results.
  • Justification for the proposed treatment and any additional supporting information.

Any questions about the appeal process can be directed to the Inuvialuit Health Systems Navigator.

If you have any questions about Non-Insured Health Benefits, please contact:

Evelyn Storr, 
Director, Community Development 
Tel: (867) 777-7021